The ISO 9001 Quality Standards Series is a set of standards published by the International Standards Organization (ISO) that guides organizations in establishing and developing a Quality Management System to increase customer satisfaction.
In an organization that focuses on customer relations, customer complaints decrease and customer satisfaction and loyalty increase even more. It minimizes the cost of poor-quality issues.
Effective management is ensured by better planning of activities and solving problems faster.
Employees' participation in activities is ensured, and their motivation and work excitement increase.
With continuous improvement in every field, the rate of qualified personnel increases.
ISO Standards provide a systematic approach to solving interdepartmental problems and enhancing productivity.
